Refund policy

Return & Refund Policy

Your satisfaction is important to us.

Return Period

You may request a return within 30 days of receiving your order.

Eligible Returns

Returns are accepted if:

  • The product arrived damaged.
  • The item is defective.
  • You received the wrong item.
  • The product differs significantly from its description.

Returned products should be unused and, whenever possible, returned in their original packaging.

Non-Returnable Items

The following items cannot be returned:

  • Gift cards
  • Personalized products
  • Perishable goods
  • Opened personal care or hygiene products
  • Clearance and final sale items

Refunds

After receiving and inspecting your returned item, we will notify you of the outcome.

Approved refunds will be issued to your original payment method within 5–10 business days.

Shipping charges are generally non-refundable unless the return is due to our error.